The Human Skills We Need in an Unpredictable World – TED

17th April 2020
The more we rely on technology to make us efficient, the fewer skills we have to confront the unexpected, says writer and entrepreneur Margaret Heffernan. She shares why we need less tech and more messy human skills — imagination, humility, bravery — to solve problems in business, government and life in an unpredictable age. “We are brave enough to invent things we’ve never seen before,” she says. “We can make any future we choose.” “Efficiency is no longer your friend when the crucial issue is; the unexpected is becoming the norm…Efficiency undermines our capacity to adapt and respond”

In this first of our TED Talk recommendations ACE found that the ideas and learning uncovered in this July 2019 address by British Businesswoman Margaret Heffernan provoke thought at this time of unpredictability and uncertainty. She identifies how technology can work against us as it attempts to force fit a standard into a world that is (now more than ever) infinitely full of surprises.



View Margaret Heffernan TED Talk >

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